How to return an item
- Email us at contact@healtheasedaily.com within 30 days of delivery with your order number and the item(s) you want to return.
- Get your instructions. We will send a return authorization and the address to ship to.
- Pack and send the item(s) with the authorization number clearly visible. Keep your shipping receipt until the refund is issued.
- Get your refund. Once we receive and inspect the return, we refund your original payment method within 5–7 business days. Your bank may take a few more days to show it.
What can be returned
| Item | Returnable? |
|---|---|
| Unopened products in original, sealed packaging | Yes — full refund of the item price |
| Opened or partly used products | At our discretion, for health and safety reasons — contact us first |
| Damaged, faulty or wrong items | Yes — report within 7 days of delivery; we cover all costs |
| Items returned after 30 days | No |
Return shipping costs
Original shipping charges and the cost of sending a return back to us are not refundable, unless the item arrived damaged, faulty or was sent in error. In those cases we cover return shipping.
Subscribe & Save orders
Subscription orders follow the same 30-day return policy. If you want to stop future deliveries, skip or cancel your subscription before the next charge date — an order that has already been processed cannot be cancelled, but it can be returned.
Exchanges
We do not offer direct exchanges. Return the original item for a refund and place a new order for the product you want.
Discount codes and refunds
If you used a discount code or Subscribe & Save pricing, your refund is the amount you actually paid for the returned item.
Ready to start a return? Email contact@healtheasedaily.com with your order number.
Shipping info